Shipping policy

At FuKaRustic (operated by FuKaRustic Limited Liability Company), we provide a reliable, secure, and transparent delivery service. Our goal is to bring authentic rustic craftsmanship and personalized home decor to your doorstep with clear communication regarding costs and timelines.

1. Complimentary Global Shipping & "All-In" Pricing

We are proud to offer Free Standard Shipping on all orders to the United States, United Kingdom, Australia, Canada, and the European Union.


  • All-Inclusive Pricing (DDP): To ensure a smooth and transparent experience, all international orders are shipped on a Delivered Duty Paid (DDP) basis. Applicable international shipping costs, logistics expenses, import duties, VAT, GST, and HST are calculated and included in the final price at checkout.

  • Transparent Checkout: There are no hidden fees. The price confirmed at checkout is the total price delivered to your door. You will not be charged any additional customs fees or courier handling charges upon delivery.

  • No Minimum Requirement: Free shipping applies to every item in our collection—from large furniture pieces to delicate personalized canvas art—regardless of order value.

2. Delivery Timelines

Each piece, especially our Custom Home Decor, undergoes rigorous quality control and professional packaging before dispatch:

  • Handling & Preparation: 1 – 3 business days.

  • Transit Time - United States: 14 – 17 business days.

  • Transit Time - UK, Australia, Canada, and EU: 19 – 22 business days.

Note: These timelines are estimates in business days. While we aim for timely delivery, factors such as customs clearance or regional logistics peaks may occasionally affect these estimates.

3. Professional Carriers & Full Insurance

To ensure the safety of your handcrafted items, we partner exclusively with top-tier global logistics providers:

  • Shipping Partners: DHL, FedEx, and UPS.

  • Fully Insured: Every shipment is fully insured against loss or damage during transit. In the unlikely event of a transit issue, FuKaRustic takes full responsibility for the resolution (replacement or refund).

  • End-to-End Tracking: A tracking number will be sent to your email immediately upon dispatch, allowing you to monitor your shipment's journey in real-time.

4. International Compliance & Support

We operate in full accordance with international consumer protection laws, including the EU/UK Consumer Rights Directives.

  • Hassle-Free Customs: We manage all customs formalities for you. Our "All-In" model ensures your artisanal furniture or custom decor passes through international borders without any action required from you.

  • Bespoke Item Handling: For personalized decor (Canvas, Portraits), we ensure specialized protective packaging to preserve the integrity of your custom designs during long-distance transit.

  • Regional Support: For our European and UK customers, we maintain a regional return hub in Leverkusen, Germany, ensuring a seamless post-purchase experience.

Corporate & Contact Information

For any shipping-related inquiries, please reach out to our dedicated support team:

  • Company Name: FuKaRustic Limited Liability Company

  • Legal Representative: Doan Thu Phuong, Managing Director

  • Registered Address: 1021 E Lincolnway Suite 9880, Cheyenne, WY 82001, USA

  • Support Email: support@fukarustic.com

  • Customer Support Hours: Monday – Saturday, 7:00 AM – 7:00 PM (GMT-7, Mountain Time)

  • Response Guarantee: Within 12 hours.