Privacy Policy

At FuKaRustic (operated by FuKaRustic Limited Liability Company), we are committed to protecting your privacy and ensuring your personal information is handled in a safe, transparent, and responsible manner. This Privacy Policy outlines how we collect, use, and protect your data when you visit or make a purchase from fukarustic.com.

1. Information We Collect

When you visit or purchase from fukarustic.com, we collect certain information necessary to fulfill your orders and enhance your experience:

  • Personal Information: Name, shipping address, billing address, email address, and phone number.

  • Customization Data: For Personalized Home Decor (Canvas art, portraits), we collect the images or text you provide for customization.

  • Payment Information: We use secure, PCI-DSS compliant third-party payment processors (Shopify Payments). FuKaRustic does not store your full credit card details on our servers.

  • Device Information: IP address, browser type, time zone, and cookies to help us analyze site traffic and prevent fraud.

2. How We Use Your Information

We use the information collected to:

  • Order Fulfillment: Process payments, arrange shipping via DHL, FedEx, or UPS, and provide you with invoices and order confirmations.

  • Customer Support: Respond to your inquiries and manage return/refund requests.

  • Risk Mitigation: Screen orders for potential risk or fraud.

  • Personalization: Craft and deliver bespoke products based on your specific requirements.

  • Marketing: Provide you with information or advertising relating to our products (only if you have explicitly opted-in).

3. International Privacy Rights

We respect the privacy laws of the regions we serve:

  • GDPR & UK GDPR (Europe & United Kingdom): Residents of the EEA and UK have the right to access, correct, or erase their personal data, and the right to data portability.

  • Australian Privacy Act (Australia): We ensure that personal information is handled in accordance with the Australian Privacy Principles (APPs).

  • PIPEDA (Canada): We comply with Canadian standards for the collection and use of personal information in commercial activities.

To exercise any of these rights (Access, Correction, or Erasure), please contact us at support@fukarustic.com.

4. Sharing Your Information

We share your personal information with trusted third parties only as necessary to provide our services:

  • Logistics Partners: We share your delivery details with shipping carriers to ensure successful DDP (Delivered Duty Paid) delivery.

  • Service Providers: We use Shopify to power our store and Google Analytics to help us understand how our customers use the site.

  • Compliance with Law: We may share information to comply with applicable laws and regulations or to respond to a lawful request for information.

5. Data Retention

When you place an order through fukarustic.com, we maintain your Order Information for our records for tax and legal purposes, unless and cho đến khi you ask us to delete this information.

6. Security

We take industry-standard precautions and use SSL/TLS encryption to ensure your personal information is protected against unauthorized access, disclosure, or alteration.

7. Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or for legal and regulatory reasons.

8. Contact Us

For more information about our privacy practices, or if you would like to exercise your data rights, please contact:

FuKaRustic (FuKaRustic Limited Liability Company)

  • Address: 1021 E Lincolnway Suite 9880, Cheyenne, WY 82001, USA

  • Email: support@fukarustic.com

  • Support Hours: Monday – Saturday, 7:00 AM – 7:00 PM (GMT-7, Mountain Time)

  • Email Response Time: Within 12 hours